Service Monitoring and Reporting Tool

This site collects reports that you provide from the ground on service delivery in Harare – your concerns and positive actions as well. Learn how to use the tool.

**NEW** View the results of our city wide water survey – click here **

Open Data IconOpen Data

We believe in open data. All reports made on the SMART platform are available for download to residents, local government, academia and civil society. Follow the link below to access our database.

Download Data

“I am most encouraged by the The SMART Harare project… offered by a small competent team of residents of the city to report and track faults, failure and other development in the entire city.”

– Mayor Manyenyeni, SOCA 2017

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